🎫 All Support Tickets
| # | Ticket ID | Employee | Emp ID | Department | Phone | Category | Issue Title | Priority | Status | Location | Date | Actions |
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🏆 Executive Summary – General Manager Report
IT Helpdesk Performance Overview · J. Kumar Infraprojects Ltd.
0
Total Requests
↑ All Departments
0%
Resolution Rate
↑ Target: 90%
0
Employees Served
↑ Unique Users
Most Active Department
—
Highest ticket volume
Most Common Issue
—
Recurring problem category
High Priority Tickets
0
Critical / Work stopped
Pending Resolution
0
Open + In Progress
📊 Department Ticket Distribution
📋 Action Required – Open & In Progress Tickets
| Ticket ID | Employee | Dept | Issue | Priority | Status | Days Open |
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